ITSM360 – Based on SharePoint, Inspired by ITIL

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The ITSM360 difference!

Based on Microsoft SharePoint 2013

Support your Microsoft strategy with an ITSM tool based on SharePoint and aligned to Microsoft Technology and their partner eco-system. Leverage your SharePoint competencies with an ITSM tool, which builds on the skills of the organization.

ITIL with a Dose of Common Sense

ITSM360 supports all the classic ITIL disciplines. ITIL is supported in a sufficient and not limiting way. This means that while your business do not have to apply the “rules” of ITIL rigorously, you still gain all the benefits of ITIL.


ITSM360 Your All-in-One Solution

ITSM360 delivers an extensive tool box with complete end-to-end Service Management, Configuration Management, Project Management, Document repository, Vendor Management,and User-friendly visualization, navigation and customization.  

Service Desk

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Self-Service Portal

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Business Intelligence

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Task Management

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Project Management

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CMDB & Documentation

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Suppliers & Integrations

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CRM for Service Providers

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  • Connector.

    SharePoint - The go-to productivity tool

    Boost your productivity with Work Management, Enterprise Search, Collaboration, and Content Management capabilities.

  • Connector.

    Use Information Assets for Business Growth

    Create a single system of records. ITSM360 lets you harmonize and consolidate your standalone silos onto one platform.

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    Codeless Economy

    Focus on your business, configure – don’t code! Build and design your own workflows, templates, forms, graphs, views, and much more.

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    Best Practice Process Support

    Streamline processes. Use ITSM360 to enhance the value of IT by aligning the delivery of IT services with the needs of the business.

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    Engage with People

    Connect with and empower stakeholders inside and outside the enterprise. Use ITSM360 to share knowledge, and reinvent the way you work together.

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    Organize and Discover

    Share and organize information with reuse in mind. ITSM360 makes it easy to find answers, discover hidden causes and reuse knowledge.

See how ITSM360 can work for you, request a demo

  • Our philosophy is simple and the result of the efforts of a mixed crew of SharePoint geeks and Service Management experts: By combining ITSM best practices with the capabilities of SharePoint, you get a tool, which does not only support your processes, but also – and more importantly – the people performing the processes.

    ITSM360 is created by ITSM Company – A dedicated IT & Enterprise Service Management company, established in 2009 and headquartered in Copenhagen, Denmark.

  • Today, ITSM360 is used by customers in USA, Canada and Europe. The customer base, which mainly consists of large and medium sized organizations, spans from nuclear power plants to small private foundations – but they all have one common objective “to enable people to work efficiently together”.

    Contact us now for more information or to schedule an online demonstration – we welcome any challenge.


Get in touch

Holmekrogen 10
DK-2830 Virum
+45 7027 1661

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