Carefully Plan and Structure Meetings and Service Windows
Service Window & Meeting Planning
In order for meetings and service windows to be effective they need careful planning and structure, which is why we think it deserves its very own module.
Key features and benefits
Create Series of Recurring Service Windows and Meetings
Schedule and assign/invite to reoccurring service windows and meetings on a daily, weekly, monthly or annual basis. Collaborative meeting workspaces are automatically created for each meeting.
Shared Digital Meeting rooms
Provide your meeting attendees with a digital meeting room, where they can prepare for the meeting, take personal or shared notes before, during, or after the meeting, and where you can co-create minutes of meetings to document decisions, follow up actions, etc.
Raise Urgent Items to the Agenda of a Meeting
Easily create meeting agendas, where you can even raise serious incidents, service requests, changes, problems, projects, tasks or CIs/assets to the agenda for the meeting.
Get Useful Insights into the Availablity of a Service
Based on your planned Service Windows, ITSM360 provides you with intelligent insights into a Service’s availability for a given period. In other words; Planned downtime vs. (unintended) breakdowns and up time.