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Microsoft 365 ITSM Solution

ITSM SERVICE DESK SOFTWARE BASED ON YOUR MICROSOFT CLOUD

ITSM360 is the inside Microsoft 365 ITSM tool.

Leverage your Microsoft budget and skillset for your next ITSM solution.

© ITSM COMPANY · COPENHAGEN · DENMARK

Slash your ITSM Costs

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Increase Resilience, Security and Adoption

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Microsoft 365

Connect your ITSM practices to the entire Microsoft 365 ecosystem

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Secure & Compliant

Leverage your Microsoft security for your ITSM solution

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Teams ITSM apps

We give you ready-made ITSM apps for Microsoft Teams

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Data in your tenant

Yes, your data is stored in your Microsoft tenant

Arvato Bertelsmann – from BMC Remedy to ITSM360

Hear how they got unrivaled control and unyielding flexibility

Proven ITSM tool

Innovative IT decision-makers in +30 countries have already moved to our platform-based ITSM.

Join us and our partners. We are ready to transform your service desk and high-end ITSM practices into your Microsoft cloud.

EDF ITSM360
Luxembourg-Stock-Exchange ITSM360
Socar ITSM
LCP ITSM360
Rijksmuseum ITSM360
ESMO ITSM360
Detecon ITSM
Affimed ITSM
EAO ITSM

ITSM360 – #1 Microsoft ITSM

Microsoft 365-driven ITSM

Harness the synergy between Microsoft 365 and your IT Service Management processes for a win-win situation.

It’s not just about cost-efficiency—although a healthier bottom line is always a welcome result—it’s about fortifying the security of your digital operations, a critical consideration in today’s interconnected world.

ITSM360 puts you back in the driver’s seat, empowering you to take charge of your ITSM solution.

It paves the way for your Microsoft specialists to seamlessly apply ITIL principles within ITSM360, augmented by the collaborative and customizable nature of the Microsoft Cloud Platform.

Experience the transformation today with ITSM360 and Microsoft 365—where technology meets efficiency.

#1 Microsoft 365 ITSM

The ITSM360 difference

ITSM360 goes beyond the traditional approach of isolated data strongholds, delivering a unified Microsoft 365 solution encompassing all essential ITIL practices.

Our concept:

  • Ready-made Microsoft Teams apps for ITSM
  • SharePoint as the data source (supports big data/scalability)
  • Fits to standard Microsoft 365 subscriptions (no need for additional plans)
  • Processing in your Microsoft tenant
  • Use your Microsoft knowledge for ITSM application maintenance and implementation